Operational & AI Consultancy
An operational consultancy that builds its own software.
We diagnose manufacturing bottlenecks, redesign the workflow, and build the custom AI and software your new process needs to run.
2–10%
RTY improvement
25–35%
Lead time reduction
30+ yrs
Industry experience
Why the usual options fall short
The gap between advice and execution is where improvement dies.
If your factory is struggling with capacity or quality, you have two obvious places to turn. Both fall short.
Traditional Consultants
A good operational consultancy will map your value stream, identify the losses, and write you a report. The advice is usually right. Many will help with implementation too. But sustaining the new standard falls to a team that wasn't in the room when the plan was made and doesn't have the technical tools to make the new standard hold without constant effort. The improvements are real, until they aren't.
Technology Agencies
A software agency will build what you specify. But they're working from a brief, not the floor. They don't know what the process actually does at 2am on a Thursday, which data fields are reliable, or what operators will work around the moment the system feels like extra admin. The technology is often sophisticated. The fit is not.
We built Telos to close that gap. The team that walks your floor writes your algorithms. No translation layer, no handoff, no version of your operation lost between two engagements.
Why Telos
The difference is in the combination.
Most firms offer one half of what you need. We built the practice around the gap between them.
Floor-to-Code Expertise
We speak Six Sigma and Python. FDA regulations, Toyota Production System principles, and modern machine learning architecture, in the same conversation, with the same people. There is no handoff between the operational assessment and the technical build. That's not because we coordinate well between teams. It's because it's the same team.
Pragmatic AI
No hype, no endless pilots. We build production-ready AI for specific, well-defined problems: predictive maintenance, automated quality control, yield loss analysis. We don't start with the technology and look for a use case. We start with your constraint and build the minimum viable tool that solves it reliably.
Built to Last
The software we write is yours. The improvements we make are yours. We coach your team, document what we've built, and leave your organisation with more capability than it had before we arrived, not a dependency on us for ongoing maintenance. If we've done our job, you don't need us to come back unless you want to tackle the next constraint.
How We Work
Diagnose. Align. Build & Enable.
01
Diagnose Reality
We start by understanding what is actually happening, not just what the data says. On-site observation, leadership interviews, and cultural assessment to surface the real blockers and to identify where software or automation would remove a specific, well-defined constraint.
02
Align Leadership
Sustainable change requires a united leadership team. We facilitate the conversations that create genuine alignment: on priorities, on approach, on accountability, and on any technology investment the plan requires.
03
Build & Enable
We build the operating systems, routines, and the custom software that runs them, so your team can deliver and sustain the improvement without ongoing external support.
How We Support Our Clients
Practical support at every stage of the journey.
Whether you need clarity on what's holding you back, a roadmap for change, or a partner to see it through, we have an engagement model that fits. Each one includes both the operational work and the technical build: process change and custom software, from the same team.
View All ServicesWe spend time on the floor, in the data, and with your people to surface the real constraints and to identify where process change or custom software would remove a specific bottleneck. You leave with a written report and clear priorities.
Leadership alignment, operating model design, and the full technical architecture for any AI or software components. An operational plan and an engineering specification, in one engagement, from one team.
Embedded partnership. We implement the operating changes and build the software. Same team walks your floor and writes your algorithms: no handoff, no translation layer between the operational plan and the code.
Start the conversation
Ready to find your bottleneck?
Most operational losses have a single root cause. A Performance Diagnostic gives you clarity on where it is, what it's costing, and what kind of solution (process, system, or software) is most likely to close the gap.
3–5 days on-site. Clear priorities.
Serving manufacturing and industrial organisations across Europe. Based in Galway, Ireland.